Privacy policy
As part of the utilization of the Internet sites www.sophievictor.com and www.sophievictor.fr, the company IDcreaLab collects personal information from you when you create an account on the site, whether it is for the purpose of creating a ‘wish list’, placing an order, or filling in your contact details.
You may visit our Internet site and look at our products without giving us any personal information. We will not be able to identify you when you use our site. However in order to protect the company and the websites from attack by another party, we record and store the IP address of every user of the site. By using our site or any service that we offer you agree to accept the terms of our privacy policy.
The company IDcreaLab reserves the right at any time to modify this policy, and we invite you to consult this policy regularly in order to remain up to date with it.
• Personnal details
When you create an account you agree to give us certain personal details (first name, last name, email address, postal address). You are free at any time to modify these personal details by logging on to your account using the user name and password that you used when creating your account.
All these details are saved on IDcreaLab’s server, according to the legal constraints applied under French law. By default, the length of time these details will be kept is 10 years; however you have the right at any time to make a request regarding the period that these details will be kept, which you can do by writing to us at this address:
IDcreaLab
BP 70223
78102 St Germain en Laye Cedex
Your financial details (credit card number and RIB) are not retained or kept by us. If therefore you decide to exercise your right to return an item for a refund, the reimbursement can only be made by cheque or by bank transfer.
• Cookies
When you visit the site, our server sends a small data file called a ‘cookie’ to be stored on your web browser that allows us to collect information about your visit to the sites www.sophievictor.com and www.sophievictor.fr. Information stored includes the IP address, the navigator used, the operating system used and the pages on the site that you have visited. This is in order to facilitate site navigation, to control the use of the Internet sites www.sophievictor.com and www.sophievictor.fr and to improve them.
You may, if you prefer, deselect the function that accepts cookies. However we advise against this because it means that you will not be able to benefit from the full functionality of the sites www.sophievictor.com and www.sophievictor.fr.
• Publicity, Advertisers, Links, Service Providers
The Internet sites www.sophievictor.com and www.sophievictor.fr may contain links to other third party Internet sites, advertisers or advertisements. IDcreaLab cannot under any circumstances check the content, the privacy policies and the commitment to security of personal details by these third parties and we have no responsibility or liability for the content and activities of these linked sites.
We encourage you to review the privacy policies and the security of personal details when you visit these third party sites.
• Security
The company IDcreaLab does everything in its power to protect all the personal information that you provide when you use the site from all unauthorized access or fraud.
All transactions undertaken on the sites www.sophievictor.com and www.sophievictor.fr are protected by a secure solution and the encryption system (protocol SSL) on the secure website of the financial institution chosen by IDcreaLab to handle transactions.
However users must be aware that no transmission of information on the Internet can be considered 100% secure and all the information communicated online can potentially be intercepted and used by a party other than the intended recipient.
• Your rights
In conformity with the law n°78-17 of 6th January 1978, called the Loi Informatique et Liberté, the Client has the right to consult, modify and withdraw all personal information collected by the company. These rights can be exercised by sending a request to the following address: IDcreaLab, Direction Qualité, BP 70223, 78102 St Germain en Laye Cedex.